Order Email Notifications

TBS Orders supports sending Email Notifications. Currently, TBS will send email notifications under the following scenarios:

1 - When a new Order is put to "Received" status - An email is sent to the User assigned to the Order as well as to the Agent for that customer (if the Agent has selected to receive Order emails from the Agent Admin tool).

2 - When an Order status set to "Completed" status - An email is sent to the Agent for that customer (if the Agent has selected to receive Order emails from the Agent Admin tool).

- In addition to the above options, Orders supports a Notification Email text box on the Order Processing screen. One or more emails can be entered into this text box (separated by a semicolon). TBS will send a copy of any emails sent in the above two scenarios to all email addresses entered into this data field.